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Have questions about our reviews? Suggestions for a casino we should evaluate? We'd love to hear from you. Our team is ready to assist with any inquiries you might have.

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The easiest way to reach our team is through email. We prioritize all inquiries and aim to respond promptly.

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Have a suggestion for a casino we should review? Let us know which platforms you'd like to see evaluated.

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If you need clarification or have questions about any of our published reviews, please specify which casino you're inquiring about.

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We strive to respond to all inquiries within 24-48 hours during business days. Complex questions may require additional time for thorough research.

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Frequently Asked Questions

How do you determine your casino ratings?

Our ratings are based on a comprehensive evaluation process that includes security measures, game variety, bonus terms, payment processing, mobile compatibility, and customer support quality. We use real money to test every aspect of each casino.

Do you accept advertising from online casinos?

While we do maintain affiliate relationships with some casinos, our reviews are completely independent. All casinos undergo the same rigorous evaluation process, and our ratings are never influenced by business partnerships.

How often do you update your reviews?

We conduct major updates to our reviews every 3-6 months. However, we make immediate updates when significant changes occur, such as ownership changes, licensing updates, or major policy revisions.

Can I suggest a casino for you to review?

Absolutely! We welcome suggestions from our readers. Please email us with the casino name and why you think we should review it. We prioritize platforms that are popular with Australian players.

What should I do if I have a dispute with a casino you've reviewed?

We recommend first working through the casino's official dispute resolution process. If you're unable to resolve the issue, please contact us with details of your situation. While we can't intervene directly, we can provide guidance and may update our reviews based on consistent patterns of issues.